Customer Service Survey

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Council is committed to providing quality service and effective communication with all of our residents, ratepayers and visitors.

We aim to deliver consistent Customer Service at the counter with integrity, accountability and common sense.

We are also committed to monitoring and evaluating our service to ensure we are meeting the standards set out in our Customer Service Charter. You can view and download a copy of our Customer Service Charter here.

Have your say!

We would like to ask for a moment of your time to complete this short survey. Your answers will assist us to continue providing a positive experience at the front counter and over the phone.

Thank you for your time.





Council is committed to providing quality service and effective communication with all of our residents, ratepayers and visitors.

We aim to deliver consistent Customer Service at the counter with integrity, accountability and common sense.

We are also committed to monitoring and evaluating our service to ensure we are meeting the standards set out in our Customer Service Charter. You can view and download a copy of our Customer Service Charter here.

Have your say!

We would like to ask for a moment of your time to complete this short survey. Your answers will assist us to continue providing a positive experience at the front counter and over the phone.

Thank you for your time.




  • CLOSED: This survey has concluded.

    Please take this short survey to give us feedback.

    Share Customer Service Survey on Facebook Share Customer Service Survey on Twitter Share Customer Service Survey on Linkedin Email Customer Service Survey link