Whitsunday Coast Airport survey | Your Say Whitsunday

1.

What is your age group?

30 and under

31 - 40

41 - 50

51 - 60

60+

2.

Country of residence:

Australia

If Australia - 'Postcode' / If other Country - 'where'

3.

Purpose of travel:

Leisure/Holiday

Visiting friends or relatives

Business

Event or conference

Other (please specify)

4.

Travelling as:

Family

Couples

Group (i.e. friends, group travel)

Solo

Other (please specify)

5.

Where are you flying to today?

Brisbane

Sydney

Melbourne

Cairns

6.

Is this your final destination? If not, where are you travelling to?

Maximum 20,000 characters

0/20,000

7.

How was your check-in experience today?

1 - Poor

2 - Fair

3 - Good

4 - Very Good

5 - Excellent

Please add any additional feedback below:

8.

How was your security screening experience today?

1 - Poor

2 - Fair

3 - Good

4 - Very Good

5 - Excellent

Please add any additional feedback below:

9.

How would you rate the cleanliness of the terminal?

1 - Poor

2 - Fair

3 - Good

4 - Very Good

5 - Excellent

Please add any additional feedback below:

10.

How would you rate the availability of seating in the terminal?

1 - Poor

2 - Fair

3 - Good

4 - Very Good

5 - Excellent

Please add any additional feedback below:

11.

How would you rate the quality and variety of food and beverage options in the terminal?

1 - Poor

2 - Fair

3 - Good

4 - Very Good

5 - Excellent

Did not use

Please add any additional feedback below:

12.

How would you rate the quality and variety of retail options in the terminal?

1 - Poor

2 - Fair

3 - Good

4 - Very Good

5 - Excellent

Did not use

Please add any additional feedback below:

13.

Do you have accessibility or mobility needs?

Yes

No

14.

Did the airport meet your needs?

Yes

Partially

No

Not applicable - didn't require assistance

15.

If assistance was required, how would you rate the support provided by airport staff?

1 - Extremely dissatisfied

2 - Dissatisfied

3 – Neutral

4 – Satisfied

5 - Extremely satisfied

16.

How would you rate your overall satisfaction with Whitsunday Coast Airport?

1 - Extremely dissatisfied

2 - Dissatisfied

3 - Neutral

4 - Satisfied

5 - Extremely satisfied

17.

How likely are you to recommend Whitsunday Coast Airport to others?

1 - Very unlikely

2 - Unlikely

3 - Neither likely nor unlikely

4 - Likely

5 - Very likely

18.

What’s one thing you think we could improve on or you would like to see in the future?

Maximum 20,000 characters

0/20,000

19.

Any additional comments or feedback?

Maximum 20,000 characters

0/20,000